Cost Efficient Dispute Resolution

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Date: 18th September
Venue: The Academy
Members: £295
Non-Members: £375

Date: 16-17th September
Venue: The Academy
Members: £650
Non-Members: £495

Next Course:
23rd September 2008
Venue: The Academy
From: £1450

DAY 3
Tying the Knot Participants analyze and discuss the various skills and techniques required by the successful Mediator. A major portion of the course is devoted to Case Studies and, by 'role play' participants develop their ability to appreciate these techniques and how to apply them in practical situations. Each Case Study is followed by a group critique to identify the strengths and weaknesses displayed and to improve individual performance and develop their skills and knowledge. The Module is open to anyone who has: Completed a Mediators Qualifying Course Completed another approved Course Demonstrated sufficient basic experience
Module Contents: Review Where are we now Questions Talk Constructive, Delaying, Just talk Words, words, the choice and use of language, what if, choice/preference Body talk Non-verbal communication The dispute as an investment The litigation clock, the terrible cost of… Wrapping it up The closing session Alternatives Walking out Handshake New agreement Tying it up The agreement Consent Awards Throughout the day Opening Statements –Participants perform Case Studies–Participants engage in simulated mediations: acting as a mediator role playing as ‘parties’ in order to enhance understanding of the mediation process

Next course in London			Monday 13th October 2008
Location			The Academy of Experts
CPD			7 Hours
Time			9.30am - 5.00pm

Module 1	Module 2	Module 3		Module 4	Module 5

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